We Build Domain-Specific AI Agents with the People Who Know the Domain
Malana.ai partners with subject-matter experts to engineer narrow, deeply governed AI agents — systems grounded in how a field actually works, not generic chatbots. Each agent is built on real practitioner knowledge and certified before it goes live. Our first domain is real estate, covering both ownership and leasing, and narrowly focused on California.
Our Approach
Built With Subject-Matter Experts
Malana.ai is a builder of domain-specific agents. We don't bolt a generic assistant onto an industry — we sit with the practitioners who run it. Our agents are shaped by deep relationships with subject-matter experts, encoded into governed workflows, and validated against real cases before launch.
Partner With Experts
We embed with licensed practitioners and specialists in each domain to capture how the work is really done — the judgment, edge cases, and rules that never make it into a manual.
Encode & Ground
That expertise becomes retrieval-grounded knowledge and role-scoped workflows, so every agent reasons from a citable source and stays inside its certified competence boundary.
Validate, Then Deploy
SMEs review agent behavior against real scenarios, and binding actions route to a licensed human. Each domain — and each jurisdiction within it — is certified before it goes live.
First Domain · Real Estate
Our First Domain: Real Estate, Ownership and Leasing
We chose real estate as our first domain because it is high-stakes, document-heavy, and governed by rules that change state to state — exactly where expert-grounded agents earn their keep. Working with licensed brokers, exchange specialists, and real estate counsel, we built a set of role-scoped agents for both ownership and leasing, narrowly focused on California to start. Each is a constrained reasoning system, not a general chatbot: it operates on retrieval-grounded context, enforces state-specific rules, and escalates to a licensed professional before any binding action.
Cohort One — Residential Brokerage · Live in California
Vista Buyer · Live
Represents the buyer end-to-end: search-criteria intake, comparative market analysis, offer structuring, contingency tracking, and disclosure review (TDS, NHD, SPQ) with deadline orchestration through close of escrow.
- CMA & valuation
- Offer drafting
- Contingency timelines
- Disclosure review
Crest Seller · Live
Listing-side agent covering pricing strategy, statutory disclosure preparation, marketing-copy generation, offer comparison matrices, and counter-offer modeling — all with audit-logged recommendations for the listing broker of record.
- Pricing strategy
- Statutory disclosures
- Offer comparison
- Counter modeling
Helix 1031 Exchange · Live
Specialist agent for IRC §1031 like-kind exchanges: identifies replacement-property windows, tracks the 45-day identification and 180-day exchange clocks, models boot and basis, and coordinates documentation with the qualified intermediary.
- 45 / 180-day clocks
- Boot & basis modeling
- QI coordination
- Like-kind screening
Cohort Two — Non-Multifamily Leasing · In build
Keystone Landlord · In Build
For owners of single-family, commercial, and small non-multifamily assets: lease drafting against state civil code, tenant screening workflow, renewal and escalation scheduling, maintenance-request triage, and security-deposit accounting.
- Lease drafting
- Screening workflow
- Renewals & escalations
- Deposit accounting
Haven Tenant · In Build
Represents prospective and current tenants: lease-clause interpretation, comparables on asking rent, habitability and repair-rights guidance under applicable state law, and structured communication drafting with the landlord or property manager.
- Clause interpretation
- Rent comparables
- Habitability rights
- Negotiation drafting
Platform Architecture
A Governed Stack From Intake to Action
Malana agents run on Salesforce Agentforce for enterprise orchestration and policy enforcement, with AWS Bedrock AgentCore providing model routing, session isolation, and managed runtime. The experience is mobile-first and the stack is integrated end-to-end — from a grounded knowledge layer, through reasoning and governance, out to payment processing, financial-institution connectivity, background checks, and a vetted vendor network. A retrieval layer grounds every response in the current statute of the active jurisdiction and live transaction state — no ungrounded generation reaches the user.
Continuously indexes the active state's real estate code, regulatory guidance, standard transaction forms, MLS data, and per-deal documents into a governed vector store. The California corpus is live today; each new state is ingested and certified before launch. Retrieval-augmented generation ties every agent assertion to a citable source with freshness controls.
Role-scoped agents plan multi-step transaction workflows, invoke tools through a typed function-calling interface, and hand off between specialists. Multi-agent orchestration coordinates buyer, seller, and exchange agents across a single deal without leaking context between parties.
Policy guardrails enforce fiduciary boundaries, fair-housing constraints, and unauthorized-practice-of-law limits. Every recommendation is audit-logged, and binding actions require human-in-the-loop sign-off by a licensed agent or broker of record.
A mobile-first workspace — native iOS and Android plus responsive web — surfaces agent activity, open tasks, and decision rationale across every active transaction. Push notifications and in-app approvals keep licensed humans in the loop on the go. Full observability — traces, evaluations, and reasoning logs — gives operators the visibility regulated workflows demand.
End-to-end transaction infrastructure connects the agents to the systems a deal actually touches. Payment processing handles earnest money, application fees, and ACH disbursements; financial-institution APIs support verification of funds and lender hand-offs; background-check bureaus run credit, criminal, eviction, and income screening; and e-signature, title, and escrow integrations carry documents to close. A vetted vendor network gives owners and tenants on-demand access to contractors for build-out, maintenance, repair, and inspection. Every connection runs over secure, encrypted APIs with scoped credentials and full audit trails.
Technical Foundation
Built Without Compromise on Governance or Scale
A model-agnostic, defense-in-depth stack designed for a regulated industry. No single point of dependency, and no autonomous action without an accountable human in the loop.
Model-Agnostic
Routes each task to the best-fit model across leading frontier providers through Bedrock AgentCore. No vendor lock-in; reasoning, extraction, and drafting each run on their optimal model.
Jurisdiction-Locked
Each agent is scoped to one state's statute and regulatory practice — California first. Out-of-scope queries are refused or escalated rather than answered, keeping the system inside its certified competence boundary.
Security & Privacy
Session-isolated runtime, encryption in transit and at rest, role-based access control, and SOC 2-aligned operational practices. PII is minimized, scoped, and logged.
Human-in-the-Loop
Agents recommend; licensed professionals decide. Binding steps — offers, signatures, filings — require explicit approval from the agent or broker of record.
Auditable by Design
Every retrieval, tool call, and recommendation is traced and logged, producing a defensible record for compliance review and post-transaction reconstruction.
Continuously Evaluated
Automated evaluation suites test agents against statute changes and edge-case transactions before each release, with regression gates on accuracy and compliance.
Mobile-First
Designed for the phone first: native iOS and Android plus responsive web, with push notifications and one-tap approvals so the broker of record can review and sign off from anywhere.
End-to-End Integration
Payment processing, financial-institution APIs, verification of funds, background and credit checks, e-signature, title, and escrow are wired in over secure APIs — the agent moves a deal from intake to close without leaving the workspace.
Vetted Vendor Network
On-demand access to screened contractors for build-out, maintenance, repair, and inspection. Owners and tenants dispatch, track, and pay vendors through the same governed pipeline.
Private Beta
Access Is By Invitation
Malana.ai is in stealth and onboarding a limited cohort of brokerages and practitioners, starting in California. There is no public sign-up. Invited operators receive credentials and can configure their agents directly from the workspace.
From invitation to configured agents
- Receive your invitationYour firm is approved into the beta and issued a secure invite with first-time credentials.
- Log in to the workspaceAuthenticate below, complete identity verification, and accept the beta terms.
- Set up your agentsChoose the agents for your role — Vista, Crest, or Helix — and connect your data sources.
- Configure guardrailsSet your broker-of-record approvals, disclosure templates, and jurisdiction defaults.
- Go live with human-in-the-loopRun real transactions with every binding action routed to a licensed approver.
Customer Beta Log In
Invited operators onlyDon’t have a code? Access is granted by invitation only during stealth.
Accessibility
Built for Everyone
Malana.ai is committed to digital accessibility for people with disabilities. This site is designed and tested to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the standard widely referenced for the Americans with Disabilities Act (ADA) and Section 508.
Measures we take
- Semantic structure — landmark regions, one descriptive page heading, and a logical heading hierarchy for assistive technologies.
- Keyboard operability — every control is reachable and operable by keyboard, with a visible focus indicator and a skip-to-content link.
- Color contrast — text and meaningful elements meet or exceed WCAG AA ratios (4.5:1 normal text, 3:1 large text and graphics).
- Text alternatives — the architecture diagram and informative images carry descriptive alternatives; decorative graphics are hidden from assistive tech.
- Labeled forms — the beta login fields have associated labels, clear instructions, and announced error messages.
- Reduced motion — animation and smooth scrolling are disabled for visitors who prefer reduced motion.
- Responsive & zoom-friendly — content reflows without loss of function down to small screens and supports 200% zoom.
How we assess & where to reach us
- Automated testing with an industry-standard accessibility engine across desktop, tablet, and mobile widths.
- Manual review of keyboard navigation, focus order, focus visibility, and contrast — including text over gradients.
- Planned before launch — review with screen-reading software (VoiceOver, NVDA) and a third-party audit.
Known limitation: the architecture diagram is a complex graphic; it includes a text alternative and is keyboard-scrollable, and we continue refining it for screen-reader users.
Found a barrier or need information in another format? Email contact@malana.ai — we aim to respond within five business days. This statement describes our efforts and is not a legal determination of compliance.